The Friends & Family Test will be rolled out in all GP surgeries from the 1st December 2014. We have made this available now on our website now to encourage your feedback.
Please use the Friend & Family Test button on the right hand
side menu or
to answer this 2 question survey and share you
thoughts on the care you have received from us. There are also paper versions available in both waiting rooms including translated versions for commonly used local languages.
From January 2015 results of this survey will be published nationally on the NHS Choices website and here on our own website and in our waiting room along with information on what actions we have taken as a result of your comments.
Its not all about what we need to do to improve, people are quick to tell us when we don't get things right! But, if you've enjoyed your visit, got some useful advice, found it easy to make an appointment, had a listening ear, please tell us this too by this quick 1 minute survey.
A pat on the back once in a while will help keep up staff morale and encourage them to continue going that extra mile for our patients.
Thanking you in anticipation of your support with this.
December 2018 Friends & Family Test results word cloud
The video below helps explain the use of this test across all NHS agencies.