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Health Charities

Macmillan Cancer

Macmillan Cancer Support
One in three of us will get cancer and it’s the toughest thing most of us will ever face. If you’ve been diagnosed with cancer, or a loved one has, you’ll want a team of people in your corner supporting you every step of the way. Macmillan provide practical, medical and financial support and push for better cancer care.

Marie Curie Cancer Care

Marie Curie Cancer Care is a UK charity dedicated to the care of people with terminal cancer and other illnesses. Over the financial year 2010/11, we reached a total of 31,799 patients

Youth Health Talk

YouthHealthTalk
Youthhealthtalk enables young people, their family and friends, and professionals such as doctors and teachers to understand young people's experiences of health, illness and life in general. The website feature real-life accounts of issues such as effect on work and education, social life and relationships, consulting health professionals and treatment.

Appointments

Our clinicians see patients by appointment only and these can be booked at reception, online or by telephone.  We offer patients the flexibility of being able to book up to six months in advance to allow for work, shifts and holidays. We offer the first available appointment as standard and, usually, you will be able to see a clinician the same day or the next working day.

Don't forget if you need to be seen downstairs due to mobility issues, please let the receptionist know at the time of booking so they can make sure the downstairs  room is free for you.

patient online pic

Urgent appointments

We do offer same or next day appointments as standard and upon request in cases of urgent clinical need - we do ask that patients do not abuse this service. If there are no routine appointments left, you may be asked for more details regarding the nature of your illness in order for the clinicians to monitor and triage the necessary urgency.

Cancelling an Appointment

If you need to cancel an appointment, please do so as soon as possible as appointments cancelled within one hour of the appointment time will go down as a missed appointment. This is because we are unlikely to be able to book another patient in that slot with such short notice and so it wastes our clinician’s valuable time. You can cancel an appointment with reception in person, online or by telephone even when the surgery is closed by dialing the surgery number and pressing 2 to cancel an appointment.

Missed Appointments - DNA Policy

Our practice policy is that if a patient misses more than 3 appointments within a 6-month period they will be removed from the practice list. A written warning will be sent when a patient reaches 2 missed appointments within 6 months. Therefore please ensure you inform us if you are unable to make it to your appointment.

111If you're unsure of where to access the NHS help you need please contact 111 our 24 hour advice line free from mobiles and landlines. Watch this amusing video illustrating some of the inappropriate things people attend A&E departments with.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website