This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Health Charities

Macmillan Cancer

Macmillan Cancer Support
One in three of us will get cancer and it’s the toughest thing most of us will ever face. If you’ve been diagnosed with cancer, or a loved one has, you’ll want a team of people in your corner supporting you every step of the way. Macmillan provide practical, medical and financial support and push for better cancer care.

Marie Curie Cancer Care

Marie Curie Cancer Care is a UK charity dedicated to the care of people with terminal cancer and other illnesses. Over the financial year 2010/11, we reached a total of 31,799 patients

Youth Health Talk

YouthHealthTalk
Youthhealthtalk enables young people, their family and friends, and professionals such as doctors and teachers to understand young people's experiences of health, illness and life in general. The website feature real-life accounts of issues such as effect on work and education, social life and relationships, consulting health professionals and treatment.

We have a ‘One Problem Per Consultation’ Policy

We kindly ask that all patients try and stick to our ‘One Problem PerConsultation’ policy.  The main reason for this request is for clinical safety.

We know that getting an appointment with the doctor is sometimes difficult and that some patients ‘save’ their problems and present them to the doctor at the same time, with or without a list. We also know that the Clinician may run late.  All of this increases the tendency for patients to present multiple problems to their doctor/ANP at one consultation.

Each appointment is only 10 minutes long.  Ten minutes really is not a lot of time, even for just one problem, e.g., 1 minute to get to doctor’s room and sit down, 3 minutes to tell a history, 3-4 minutes to perform targeted examination, 2 minutes to explain, advise and treat.  There is no time left of the ten minutes to write up notes, fill out forms, dictate referrals or speak to other team members for advice.

Presenting the Clinician with multiple problems means that there is a real increased risk that mistakes will be made and things to be missed as the Clinician may be inclined to rush, particularly if other patients are waiting.

One of Primary Care’s main purposes is to detect serious disease early.  Presenting multiple problems to the clinician, not all of which may be serious, increases the difficulty of this task – it is like finding the ‘needle in a haystack’.

Doctors cannot see huge numbers of patients with multiple problems and continue to practise safely and effectively.  A stressed doctor will struggle to be a good and safe doctor.

We do consider that GP appointments are a limited resource and we would kindly ask that such a service be used with care and consideration.

Therefore please do not be offended if the doctor asks you to rebook for your other problems. We are working in your best interests in order to keep you safe.

We would always encourage patients to book double appointments if there are multiple problems that need discussing.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website