Patient Viewpoint Group
In our efforts to ensure we are meeting the needs of our practice population, we need to hear from patients their opinions on how we can continue to improve and maintain quality of our service and help to develop other local services you might benefit from.
We have a Patient Viewpoint Group which consists of patients who have agreed to share their email address with us and are our first point of contact when we develop new services and plan surveys. If you would like to be part of this virtual group please contact the Practice Manager, Sally, for further details. Our latest Patient Participation report is attached here.
Our last face to face Patient Group meeting was held Monday 13th June at 6.30pm;
Minutes PPG 13.06.2016
Our face to face Patient Group meeting was held Monday 22nd June 2015 at 6.30pm;
Minutes attached here
CQC briefing paper here
Breaking the Cycle options paper here
Carer's Support Scheme here
and May 2015's word cloud below.
Friends and Family Results - March 2016
We have collated our Friends and Family test feedback into a word cloud for last months comments. Please keep letting us know what you think of our services either by the Friends and Family test forms in each waiting room, on our website, via Healthwatch or on NHS Choices. Thank you!
Friends and Family Results - Jan 2016
We have collated our Friends and Family test feedback into a word cloud for the January 2016 responses. Please keep letting us know what you think of our services either by the Friends and Family test forms in each waiting room, on our website, via Healthwatch or on NHS Choices. Thank you!
We have signed up to The 10-Point Dignity Challenge showing our commitment for promoting Dignity in Care for all our patients, visitors and staff. The campaign's core values are about having dignity in our hearts minds and actions, changing the culture of care services and placing a greater emphasis on improving the quality of care and the experience of citizens using services including NHS hospitals, community services, care homes and home support services. For more information or to become a Dignity Champion yourself click here.
One of our dearly loved Practice Nurses, Emma Fawcett, is leaving us. Her last working day is the 5th of February. Emma is going to work fulltime for Locala as a Mentor and, as she has been with us for over 12 years, she will be much missed by staff and patients alike. We will be recruiting for a new Practice Nurse in January & February so watch this space to find out about the new member of our team.
Obesity Awareness Month - January Campaign
January is often the month of starting to build new habits and put away bad ones. Were using this months campaign on Obesity Awareness to help support our patients with their Healthier Lifestyle goals.
Sexual Health Awareness - December Campaign
This month our awareness campaign is about Sexual Health. 1st December is World Aids Day 2015 #WorldAIDSDay. The practice has ribbons for sale at receptions for a £1 donation to HIV Aware to help reduce the stigma attached to the HIV diagnosis #StopStigma. Find out more here.
It's important to protect those you love by knowing your status. Please book an appointment for a blood test at the surgery for no hassle HIV testing.
We have free condoms available at reception or from any of our clinical staff.
For local support services follow this link to the Brunswick Centre @BrunswickHIV
Movember Men's Health Month - November Campaign
Stoptober Challenge - October Campaign
Memory Walk for Alzheimer's Society
Several members of our team joined in the Memory Walk for Alzheimer's Society on Saturday 12th September in Greenhead Park. We got very wet when the heavens opened just before the walk started. Don't forget, it's not too late to sponsor us! Please ask at reception or follow the link to the justgiving site here. We'll update you with a total raised soon.
Diabetes Awareness Month - July 2015
This month we are focussing our awareness campaign on Diabetes. It's important to be aware of the symptoms of diabetes as early diagnosis and treatment can greatly help reduce complications like amputation, stroke or blindness which can result from untreated or poorly controlled Diabetes.
Should I be screened for diabetes?
A screening test is advisable if you have any of the symptoms of diabetes, such as frequently needing to urinate, increased thirst or persistent lethargy.
Diabetes screening tests are also advisable for people with a number of risk factors for type 2 diabetes such as being overweight or obese, having a close family member with type 2 diabetes or being of African-Caribbean, Middle Eastern or South Asian origin.
Screening for gestational diabetes should either occur between weeks 24 and 28 weeks of pregnancy or, if you have had gestational diabetes in a previous pregnancy, between 16 and 18 weeks and, if negative, followed by a second test at 28 weeks.
Please ask at reception or during your appointment if you would like to be screened for Diabetes here free of charge.
Diabetes UK is the leading Diabetes Charity in the UK, for more information & fundraising click here
Leading the Fight Against Dementia
This September Memory Walks will be taking place across England, Wales and Northern Ireland to raise money for a world without dementia. We need thousands of people to walk with us – because arm in arm, step by step and pound by pound, we will get there.
People of all ages and abilities can join in, from grandparents to grandchildren, and even your furry four-legged friends. It’s a day for everyone to come together, celebrate loved ones affected by dementia, and raise money to reclaim the future.
Reading this means you’ve just taken your first step for a world without dementia. Thank you. Take your next step now – simply find a walk near you and sign up.
Our Practice team will be taking part in the Alzheimer's Society Memory Walk on Saturday 12th September 2015 at 1.30pm in Greenhead Park. If you'd like to sponsor us please follow this link to our Just Giving page or text DRGX99 £2 to 70070.
If you'd like to register to take part in the walk yourself you can do so by clicking here. Why not join our team? Our team number is MW1401 which you can put in as part of the registration process.
Sing Your Head Off In Huddersfield
Tue 14 April - Tue 14 July
Group harmony singing for all, exploring songs from around the world. We believe that everyone can sing, and it's been proved that singing makes you feel good!
All songs are taught by ear, beginners and singers equally welcome.
Out Of the Blue Creative Space, Hoot, Bates Mill, Milford Street, Huddersfield, HD1 3DX Tel: 01484 516 224
30 Jun 2015 - 10:30 am until 12:30 pm
7 Jul 2015 - 10:30 am until 12:30 pm
14 Jul 2015 - 10:30 am until 12:30 pm
Online appointment booking now available!
Please visit reception with a form of photographic identification to be issued with your registration details for this new service.
A Safe Place
In August 2014 we were trained to become a Safe Place under Mencap Kirklees' Safer Places Scheme for vulnerable people. This means that we provide a safe haven for people to turn to should they need support for any reason such as losing a purse/bus pass, becoming disorientated/lost or being the victim of a crime. This means we are ready and willing to provide assistance to a vulnerable person should they need it. We display our Safe Places sign in the window which matches the picture on the members cards. For more information on this scheme please click here or visit http://www.hdssg.org/safe-places-in-kirklees-from-mencap/
Better Information Means Better Care
Sharing information in the NHS helps ensure that the quality and safety of services is consistent accross the country. It can also highlight different diseases and conditions that may require more NHS investment. This is an opportunity for each of us to help the NHS provide high quality care for all. You can find out more about how information is used for purposes beyond your direct care, the benefits this brings and the choices you have available to you by watching our short video here.
Need a HGV/PSV/Boxing Medical examination?
We provide a competitively priced private medical examination service for both registered and non-registered patients. Please contact reception on 08448 15 10 22 for prices.
Something to Say? Your opinion counts!
We are looking for more volunteers to share their views with us as part of our Virtual Patient Viewpoint Group
In our efforts to ensure we are meeting the needs to our practice population, we need to hear from patients their opinions on how we can continue to improve and maintain quality of our service and help to develop other local services you might benefit from.
We have a Patient Group area of this website whichs allows you to give us more feedback, complete online surveys and for us to feedback to you on any issues raised.
Our first survey was approved by the group and completed in January 2012. The second survey was performed in February 2013. A further Satisfaction survey was approved in Jan 2014 and was available for completion within the practice and on our website homepage during Janury 2014. The report of the results of this is available via the link on the right hand menu.
Please contact the practice manager, Sally, for further details.
We're an award-winning practice...
In February 2012 we became the first practice in the area to be awarded the Learning Disability Friendly Award. As a practice we work hard to give excellent service to all of our practice population. We have found our extra efforts and adaptations for our patients with learning disabilities both rewarding and beneficial. The assessment visit was well organised and especially valuable for us as the assessing panel included two service users. This gave us the chance to get real patient involvement. Receiving this award reflects our dedication towards providing quality healthcare to meet our patients’ needs.
Read more about the award and our achievement on the Huddersfield Examiner website
December 2015 Friends & Family Test feedback wordcloud;
October 2015 Friends & Family Test feedback wordcloud;
September 2015 Friends & Family Test feedback wordcloud;
July 2015 Friends & Family Test feedback wordcloud;
June 2015 Friends & Family Test feedback wordcloud
May 2015 Friends & Family Test feedback wordcloud
Our website allows all patient, visitors and relatives to give us feedback, complete online surveys and for us to feedback to you on any issues raised without being part of this group.
Any suggestions we receive and our reply will be detailed on the Patient Comments and Replies tab as they are received.
Our Patient Viewpoint Group recently piloted our new online appointment booking service and this is now approved and open to all patients.
We collect Patient feedback in several different ways so you should always have an opportunity to tell us what you think. If you receive a copy of the National Survey in the post, please help us by completing it. The results of this are published nationally and are used to help us develop our services.
Of course if you'd like to make a comment, complaint or compliment our service please use the comments box in the upstairs waiting room, the Friends and Family box in both waiting rooms, via our website, phone, email or in person. Reviews of the surgery can also be left on NHS Choices. Thank you for your continued support.