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Health Charities

Macmillan Cancer

Macmillan Cancer Support
One in three of us will get cancer and it’s the toughest thing most of us will ever face. If you’ve been diagnosed with cancer, or a loved one has, you’ll want a team of people in your corner supporting you every step of the way. Macmillan provide practical, medical and financial support and push for better cancer care.

Marie Curie Cancer Care

Marie Curie Cancer Care is a UK charity dedicated to the care of people with terminal cancer and other illnesses. Over the financial year 2010/11, we reached a total of 31,799 patients

Youth Health Talk

YouthHealthTalk
Youthhealthtalk enables young people, their family and friends, and professionals such as doctors and teachers to understand young people's experiences of health, illness and life in general. The website feature real-life accounts of issues such as effect on work and education, social life and relationships, consulting health professionals and treatment.

The practice is committed to both eliminating discrimination and encouraging diversity amongst our workforce and in relation to our patients and service users.

The practice and its staff will not discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion or age.

All employees, whether part-time, full-time or temporary, will be treated fairly and with respect. Selection for employment, promotion, training or any other benefit will be on the basis of aptitude and ability. All employees will be helped and encouraged to develop their full potential to meet practice and personal needs.

The practice will:

    • create an environment in which individual differences and the contributions of staff are recognised and valued.
    • ensure that every employee has a working environment that promotes dignity and respect
    • ensure that no form of intimidation, bullying or harassment is tolerated
    •  provide training, development and progression opportunities to all staff
    •  promote equality in the workplace as good management practice
    •  review all employment practices and procedures to ensure fairness
    •  regard breaches of the equality policy misconduct and could lead to disciplinary proceedings


It is unlawful for service providers to treat disabled people less favourably for a reason related to their disability, and “reasonable adjustments” for disabled people, such as providing extra help or making changes to the way they provide their services are now required, and this includes adjustments to physical features of premises to overcome physical barriers to disabled access.

Interpreters

We do not have the facility to provide Foreign Language Interpreters and would ask that you bring someone to accompany you who can interpret. For some appointments the clinician may be able to make use of a telephone interpreter service but this is not suitable for all types of consultation. Sign Language Interpreters can be arranged to accompany you to your appointment. We are able to book these for you with a minimum of 2 days notice.

Guide Dogs

The nature of general practice is such that guide dog / hearing dog (“assistance” dog) access is common and desirable.

    •  The Practice welcomes assistance dogs
    •  The Practice will manage the presence of assistance dogs without recourse to the owner and will pay particular attention to infection control and housekeeping whilst dogs are on the premises
    •  Physical contact with a dog by clinical staff will be resisted during consultations or examinations, and whilst a general surgery is in progress
    •  Hand washing or alcohol hand gel will be used by staff after any physical contact with a dog, whether during a consultation or not
    •  Care will be taken by clinical staff to identify other patients or staff in the surgery for that session who have been identified as potentially being adverse clinically to the presence of dogs. This will include people who are:

        • allergic to dogs

        • immunosuppressant

        • phobic to dogs or have another medical reason and consideration will be given to allowing them to wait, work, or be seen in an alternative room.
    • Cleaning staff will be advised to pay particular attention to a room known to have accommodated a dog that day
    • In the event of an incident involving a dog, an Incident Form must be completed

Owners of assistance dogs will be given the opportunity to “tour” the Practice and the grounds with their assistance dog to enable the dog to become familiar with routes throughout the building, including those routes seldom used. This will include routes to and from:

    • Toilet facilities
    •  Through fire exits and on to assembly areas
    •  To usual GP and nurse rooms
    •  Access and egress to the building by normal routes and will be given the opportunity for “refresher” practice on a regular basis.

 As part of the high level of training an assistance dog receives there are unlikely to be any incidents giving rise to special concern, and the following aspects of these dogs on the premises are likely to be standard behaviour for these animals:

    •  Dog will remain on a lead in close contact with the owner
    • The dog will usually lie quietly with the owner when waiting to see a clinician and is trained to behave well in public places
    • Dog is unlikely to foul any area not within its usual habit and are trained to go to toilet on command, and will be well-groomed (minimal loose hair)
    • The dog will be in good health, physically fit, with vaccinations and care programme up to date

    • The dog will wear a special identifying harness and collar tag

 
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