When you contact us about an appointment, you may be asked to send us a photograph of your problem. The practice will send you a link on a text message that reads something like this;
"Following your conversation with reception, the GP would like you to send a photograph of the problem you discussed. Please ensure the photograph is well-lit, in focus, and use a coin or ruler in the picture so that your Doctor can see the size of the problem. Thank you."
It is very important that your photograph is clear and in focus and if you can include a ruler or coin for size comparison, this would be very helpful, this is particularly important where your problem is a lump, bump or rash.
Your photograph will be saved securely onto your medical record. Once the Doctor has reviewed your photograph, they will contact you and arrange to discuss the problem further or send you some information that can help.
If you know, before you contact us, that we will need to see the problem, it would be best to complete an eConsultation (online consultation) here because you can tell the Doctor all about the problem and attach photographs that way.
Until September 2020 All face to face appointments will be via arrangement with the GP following receipt of your eConsultation, or telephone consultation. Reception cannot book a face to face appointment for you without the GP talking to you first to see if this can safely be managed remotely.