Your Doctor may suggest a video consultation would be a good way to support you with your problem. If they do, they will send you a link in a text message or email to join a video consultation. This facility is tested and verified as safe.

Before you start your video consultation, make sure you are somewhere that is well-lit and private, so that you can discuss your problem freely.

On your phone, ensure you are connected to wifi, or have plenty of data, and that you are not on mute.

You have the option of downloading the whereby app but this is not essential for your video call.

To find out more about how video consultation work click here and a demo of how it works here.

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