We want to make it as easy as possible for patients to order their usual medication. You don't need an appointment to see the GP to get further supplies of your Repeat (or continuous medicines). The best way to request more of your medication is through the SystmOne app & website.
Please don't bring in all of the boxes of your medications or expect to be able to order your medication one at a time at the reception desk. Our staff are really busy, so unless you have a disability or condition that affects your ability to order your medication in the other ways we have described, please order electronically, or complete your order form and post it or drop it off at reception.
If you do not have access to the internet, a smartphone, or are housebound, you can phone the surgery after 10 am or drop in the right-hand-side order form. We do ask that able-bodied patients try not to order by phone and use the other means available to them, so that more vulnerable patients are able to get through to discuss their needs.
Prescriptions ordered during working hours will usually be sent to your chosen pharmacy after 2pm the following working day. Your pharmacy may not have it ready to collect immediately so please check with them before going to collect to avoid disappointment.
Prescriptions ordered while the surgery is closed (6pm) will not start to be processed until the next working day so may take an extra day before they are sent to your pharmacy.
Read more about the Electronic Prescription Service EPS on the NHS website.
If you require a Medical Exemption Form (so that you don't have to pay for your prescriptions) you can collect one at reception or complete one electronically with your exemption reason, your personal details, and signature here and email it to us at firstname.lastname@example.org. Upon receipt, the GP will sign and stamp the form and send it in the post. You will then receive your exemption card within 14 working days. For more information about who is entitled to Medical Exemption from prescription charges please visit the NHS website here.
Not everyone is entitled to free prescriptions so please make sure you are entitled before you tick that box and risk a fine. Even without a qualifying medical condition, you may be able to get help with health costs. Reception have forms you can complete to apply or click here for more information.